Piazzetta: Technical Assistance

Customer Service

An intensive network of Service Centres

Our main objective is your full satisfaction.
Piazzetta guarantees that before-and after-sales service is provided by qualified persons who have received training directly at head office and work
in close contact with the company.

To request assistance from the Service Center,
complete the format on the right.

REQUEST FOR TECHNICAL ASSISTANCE
So that we may assure the best possible service, we kindly ask to insert all data requested below
Name
Surname
Address
Number
Zip Code
City
Province
Country
Telephone
Email

Product category for witch you deisre assistance
Pellet Product
Wood Product
Gas Product
Model
Serial Number	Listed on last page of owners manual
Date of purchase
Dealer
Describe problem or request (not enter sensitive data)
INFORMATION NOTE PURSUANT TO SECTION 13 of Italian Legislative Decree 196/03 The personal data collected on this web page will be processed in electronic and hardcopy format in order to process your request for Service, regarding the product you have purchased, or in respect of analyses for statistical and quality purposes. Providing the data is necessary so that we can fulfil your request; should you refuse, we will be unable to provide the requested service. Such data will not be distributed, but may be communicated to the Service Centres and used by staff in the After-Sales Service area and be kept for the time necessary to provide the requested service and to carry out statistical analyses connected with the same. With regard to the provided data, the data subject is entitled to exercise the rights laid down under section 7 by sending an appropriate written request to the Data Controller: Gruppo Piazzetta SPA, Via Montello 22, 31011 Casella D’Asolo – Treviso, or by sending an e-mail to the following address info@piazzetta.it or a fax on +39 0423 55178. Declaration of consent: Gruppo Piazzetta SPA is hereby authorised to process my personal data within the limits and for the purposes indicated in the foregoing information note I consentI do not consent (consent to use of data is necessary to process the request)

Technical Assistance

Customer Service

An intensive network of Service Centres

INFORMATION NOTE PURSUANT TO SECTION 13 of Italian Legislative Decree 196/03